Privacy Policy
Effective Date: July 3, 2026
Patriot Advisors, operating under Warrior Alliance, LLC, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, contact us, request services, submit documents, make payments, or otherwise communicate with us.
1. Information We Collect
- Personal information: Name, mailing address, phone number, email address, payment information, and other information you choose to provide.
- Service-related information: Information, records, or documents you provide in connection with independent medical opinions, claim-related support, or related services. This may include health-related information, medical records, claim records, or other sensitive information.
- Website information: IP address, browser type, device information, operating system, pages visited, referring website, and similar usage data collected through cookies, analytics tools, or similar technologies.
- Third-party information: Information provided by authorized third parties, such as Veterans Service Organizations, representatives, payment processors, service providers, or other parties when permitted by you or by law.
2. How We Use Your Information
- Provide, manage, and improve our services.
- Review submitted documents and prepare service-related materials.
- Communicate with you about your request, account, payment, documents, or service status.
- Send emails, text messages, phone calls, mailed documents, or other communications related to your services.
- Process payments securely through third-party payment providers.
- Respond to questions, support requests, or customer service inquiries.
- Maintain internal records and business operations.
- Improve website performance, security, and user experience.
- Comply with applicable legal, regulatory, contractual, and recordkeeping obligations, including HIPAA-related obligations to the extent applicable.
3. How We Share Information
We do not sell your personal information. We may share information only as reasonably necessary for the purposes described in this Privacy Policy, including:
- With your consent: When you authorize us to share information with a representative, organization, provider, or other third party.
- With service providers: Vendors who help us operate our website, process payments, manage communications, store records, provide security, or support business operations.
- For service-related purposes: When necessary to review records, prepare documents, communicate with you, or complete the services you requested.
- For legal reasons: When required to comply with law, regulation, subpoena, court order, legal process, or government request.
- To protect rights and safety: When necessary to protect our rights, property, users, business operations, or the security of our services.
- Business transfers: In connection with a merger, acquisition, reorganization, sale of assets, or similar business transaction.
4. Sensitive Information, Health Records, and Electronic Communications
Some services provided by Patriot Advisors may require you to submit sensitive personal information, medical records, health-related documents, claim-related records, or other confidential information. By submitting this information to Patriot Advisors, you authorize us to receive, review, store, use, and transmit such information as reasonably necessary to provide requested services, communicate with you, prepare documents, process your request, maintain records, and comply with applicable legal or regulatory obligations.
You understand and agree that communications with Patriot Advisors may occur by email, text message, phone, website form, mail, or other electronic methods. You authorize Patriot Advisors to communicate with you using the contact information you provide, including by email and text message, even when those communications may include personal, sensitive, health-related, medical, or claim-related information.
You acknowledge that email, text messaging, and other electronic communications may not always be encrypted or fully secure. While Patriot Advisors uses reasonable safeguards designed to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure. By choosing to communicate with Patriot Advisors by email, text message, or other electronic means, you understand and accept the risks associated with those methods, including the possibility of unauthorized access, interception, disclosure, transmission errors, or data breaches.
Patriot Advisors is not responsible for unauthorized access to, disclosure of, or interception of information that occurs as a result of your use of email, text messaging, unsecured networks, shared devices, incorrect contact information, third-party platforms, or other circumstances outside of Patriot Advisors’ reasonable control. This does not limit any responsibilities Patriot Advisors may have under applicable law for its own failure to use reasonable safeguards.
If you do not want sensitive or health-related information sent by email or text message, you must notify Patriot Advisors in writing and request an alternative communication method. We will make reasonable efforts to accommodate appropriate requests when feasible.
5. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no website, electronic transmission, email system, text messaging platform, or storage system can be guaranteed to be completely secure. You are responsible for using secure networks, protecting your own devices, and ensuring that the contact information you provide to us is accurate and private.
6. Cookies and Website Tracking
Our website may use cookies, analytics tools, and similar technologies to help the site function, understand visitor activity, improve performance, and enhance user experience. You can adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.
7. Payment Information
Payments may be processed by third-party payment providers. We do not store full payment card numbers on our website unless clearly disclosed and handled through a secure payment processor. Payment providers may collect and process payment information according to their own privacy and security practices.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, and enforce agreements. Retention periods may vary depending on the type of information and the reason it was collected.
9. Your Privacy Choices
Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information we maintain about you. You may also request that we stop sending non-essential marketing communications.
To submit a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.
10. Email, Text Messages, and Communications
If you contact us by email, text message, phone, website form, or other communication method, we may use the information you provide to respond to you, provide services, and maintain records of the communication. By providing your phone number or email address, you authorize Patriot Advisors to contact you using that information for service-related purposes.
You may opt out of non-essential promotional communications by following the unsubscribe instructions in the message or by contacting us directly. Opting out of promotional communications does not prevent us from sending service-related, transactional, legal, or administrative communications.
11. Children’s Privacy
Our website and services are intended for adults and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a minor without appropriate authorization, we will take reasonable steps to delete it.
12. Third-Party Websites
Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, security, or content of third-party websites. You should review the privacy policies of any third-party sites you visit.
13. International Users
Patriot Advisors is based in the United States. If you access our website or services from outside the United States, you understand that your information may be collected, processed, and stored in the United States, where privacy laws may differ from those in your location.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. Your continued use of our website or services after updates are posted means you acknowledge the revised Privacy Policy.
15. Contact Us
If you have questions about this Privacy Policy, want to submit a privacy request, or want to request an alternative communication method, please contact us:
Patriot Advisors
Operating under Warrior Alliance, LLC
2685 N. Mt. Juliet Rd.
Mt. Juliet, TN 37133
Phone: 615-326-6096
Email: Support@email.patriotadvisors.com